Employer Guide: Personal Grievances

An employment relationship is built on trust and confidence. When an employer undermines this trust and confidence through lack of action or ineffective action,
employees are entitled to legal relief. This guide addresses how an employer should respond when an employee has raised a personal grievance claim with them.

This guide addresses how an employer should respond when an employee has raised a personal grievance claim with them.

The guide is split into 8 key sections:

  Consider getting advice early
  Write a preliminary response
  Write a letter that substantively responds to the grievance raised
  Hold a ‘without prejudice’ meeting
  Mediation
  Make or respond to an offer of settlement
  Employment Relations Authority
  Learn from your mistakes

 

 

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Personal Grievances

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